At Kingivorie.sarl, we take great care in ensuring that all orders are processed and delivered safely across Ivory Coast. Given the heavy and industrial nature of our products, our shipping terms are designed to guarantee reliability and transparency.
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Delivery Coverage
We deliver orders across Ivory Coast using trusted logistics and transport partners specialized in handling heavy construction materials.
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Shipping Charges
Free shipping is not applicable for our products due to their heavy weight. Shipping costs are calculated based on order weight, size, and delivery location, and will be communicated clearly at the time of order confirmation.
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Order Processing & Dispatch
All orders are processed after payment confirmation. Our team ensures proper packaging and handling to minimize risks during transit.
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Cash on Delivery (COD)
COD is not available for heavy industrial items. All orders must be prepaid to confirm dispatch.
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Order Cancellation
Once an order is confirmed and processed, it cannot be cancelled. Please review specifications and quantities carefully before placing your order.
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Delivery Timelines
Delivery timelines vary depending on order size and destination. Our logistics team will provide an estimated delivery schedule upon order confirmation.
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Responsibility & Damage
We ensure secure packaging and careful handling. In the rare case of damage during transport, customers are requested to report it immediately upon receipt for assessment.
